This privacy policy was updated on September 10, 2024.
SmartEdge Sudio Limited teams create original and memorable experiences so that players can have fun, interact with others and take pleasure through our games, applications, websites and online services (collectively hereinafter referred to as our “Services”).We collect your personal data so that you can benefit from our Services and we make it our duty to adhere to the rules of the game!This privacy policy is designed to help you understand how your data is used, inform you of your rights and how to exercise your rights.
Now the website is owned and operated by SmartEdge Sudio Limited (7891 BONAVENTURE DR LAS VEGAS, NV 89147)
GOVERNING LAW- These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the USA/CA/UK/AU laws.
“Personal Data” (or “Data”), is all information that identifies you:either directly, for example, your last name, first name, email address or telephone number;or indirectly, for example your account ID, IP address, cookie identifier or game data.
For more information about the Data that SmartEdge Sudio Limited collects, go to Section 3 “When does SmartEdge Sudio Limited collect your Data and for what purpose?”.
The age at which minors can create a SmartEdge Sudio Limited account or have access to some of our Services depends on the personal data protection laws of each country. For more information, please see the article on the access and terms specific to minors in our Terms of Use of the SmartEdge Sudio Limited Services.
We collect your data in the following circumstances:
a) Account Creation: When you create a SmartEdge Studio Limited account, we collect your username, password, email address, date of birth, and country. Some data, such as your username, may be publicly visible to allow others to find you. You can manage newsletter subscriptions at any time via your account settings. Even if you unsubscribe, you will still receive essential account-related emails (e.g., password recovery).
b) Social Login: When you sign in using a social login or third-party credentials (e.g., Facebook, Twitch), we collect the data you have agreed to share from these platforms.
c) Purchases: When you make a purchase, we collect data such as your name, address, email, country, payment information, and purchase history. This data is shared with our partners responsible for processing payments and delivering your purchases.
d) Use of Games and Services: We collect gameplay data (e.g., levels, rewards, statistics, bug reports), login and browsing data (e.g., visited pages, device identifier, IP address), and information on your device's operating system and browser. We may use cookies and other technologies to gather this data, and our partners may set their own cookies, subject to their privacy policies. You can manage or refuse cookies via your browser or our Cookies page.
e) Console Games: When you play our games on a console, we collect data such as your age, country, username, and email address. Additionally, we receive data from console manufacturers, including console identifiers and gameplay information.
f) Player Interactions: We collect your username, IP address, date, and time when you interact with other players (e.g., through forums or chat rooms). The content of your messages is stored to ensure a secure environment.
g) Personalized Ads and Content: We collect data such as your age, gender, advertisement interactions, and device information to deliver personalized advertisements and content. This data may be combined with information from our partners and market research. You can manage or withdraw consent for personalized ads in your account settings.
h) Contests and Surveys: When you participate in a contest or survey, we collect your name, date of birth, and contact details to administer the event, send promotional offers, or conduct internal statistical analysis.
i) Customer Support: If you contact us through the Customer Support portal or social media, we collect data such as your name, username, email, date of birth, and console/game identifiers. This data is used to respond to your inquiries appropriately.
j) Non-Compliance with Rules: If you violate our Terms of Use or codes of conduct (e.g., inappropriate behavior, cheating), we may collect data such as your account ID, IP address, device identifier, and chat history. This data is retained for the necessary period to apply sanctions.
Unless the law specifies a different retention period, SmartEdge Sudio Limited will only keep your Data for the time strictly necessary to carry out the operations for which said Data has been collected by SmartEdge Sudio Limited.
For example, we will keep the Data associated with your Account until the closure of the Account. In some cases, the Data may be kept for a longer period such as when it is needed for us to apply a sanction.
We may share your Data with:
· The technical service providers involved in the supply of the Services (for example, product delivery, promotion of the Services, to act against inappropriate conduct, cheating and toxic behavior). As subcontractors, these service providers are under the same obligations as SmartEdge Sudio Limited to comply with applicable personal data protection laws.
· The partners who use your Data to provide you with personalized advertisements or Personalized Content.
· To consult a list of SmartEdge Sudio Limited's partners, please see the Cookies page.
· To opt out of the sharing of your Data, please Section 6 “What are your rights and how do you exercise your rights”, then to the paragraph “Give and withdraw your consent”.
· Other companies, only in the event of transfer of SmartEdge Sudio Limited's activities.
· Administrative or judicial authorities, to verify the proper use of the Data by SmartEdge Sudio Limited or for the purposes of an investigation, in compliance with applicable law. SmartEdge Sudio Limited always verifies the legitimacy of the request.
· In such cases, your Data may be transferred to countries located outside of the European Union who provide an equivalent level of protection. In the event of transfer to other countries, the protection of your Data is especially ensured by the signature of standard contractual clauses approved by the European Commission.
You have several rights regarding your data with SmartEdge Studio Limited:
· Access & Data Portability: You can request, view, and transfer a copy of your account data via the "Privacy and Communication" section in Account management. Note that data related to sanctions will not be accessible to preserve enforcement.
· Correction (Right to Rectification): You can update or correct inaccurate data in the "Account Information" section of Account management.
· Withdraw Consent (Right to Object): Manage or withdraw consent for newsletters, ads, or data sharing via the "Privacy and Communication" section, the Cookies page, mobile privacy settings, or device settings.
· Delete Your Account (Right to Erasure): Request account deletion in the "Account Information" section. Sanction-related data will be retained for enforcement purposes.
· Limit Data Use (Right to Restrict Processing): You can request restricted use of your data during processing by contacting Customer Support.
For more details or if you don't have an account, contact Customer Support at [email protected]. If you're dissatisfied, you can file a complaint with your country's regulatory authority.
We can use your Data in one of the following circumstances:
· The existence of a contract between you and SmartEdge Sudio Limited to provide you with Services. You enter into this contract with SmartEdge Sudio Limited by accepting the Terms of Use.
· SmartEdge Sudio Limited's legitimate interest (or reasonable expectations of users), to offer you the best possible user experience, such as to ensure the security of the Services, moderate the community, respond to your requests and questions, or to send you newsletters.
· Your consent to offer you advertisements, products, services or personalized content depending on your user profile.
SmartEdge Sudio Limited is entitled to change this policy at any time. We will inform you of the material updates and recommend that you consult this policy regularly or contact us if you have any questions. Using our Services following such a change means that you accept any changes.
Local contacts：United States
Attention: SMARTEDGE SUDIO LIMITED
Address: 7891 BONAVENTURE DR LAS VEGAS, NV 89147
Email: [email protected]
We are committed to providing a high-quality and delightful gaming experience for players worldwide, allowing each user to find joy and entertainment in our games.